Terms and Conditions
Last updated: 14 July 2026
Introduction
These Terms and Conditions govern your use of the Recloud website at recloud.co.za and any services provided by Recloud. By accessing our website or engaging our services you agree to these terms in full. If you have any concerns about these terms, please contact us before using our website or services.
About Recloud
Recloud is a South African company providing managed IT services, cloud solutions, cybersecurity and related technology services to businesses. Registered address: 2 Sonop Street, Arauna, Cape Town, 7560.
Use of This Website
You may use this website for lawful purposes only. You agree not to use this website in any way that causes or may cause damage to the website or impairment of its availability, or in any way that is unlawful, fraudulent or harmful.
Services
All services provided by Recloud are subject to a separate written agreement or accepted quote between Recloud and the client. Nothing on this website constitutes a binding offer to provide services. Service terms, pricing and scope are confirmed in writing before any work commences.
Quotations and Pricing
All quotations are valid for 7 days from the date of issue unless otherwise stated. All pricing is calculated at the prevailing exchange rate at the time of invoicing. Final invoice amounts may vary due to currency fluctuations between quote acceptance and invoice date. Recloud reserves the right to adjust pricing to reflect changes in supplier costs, licensing fees or exchange rates.
Payment Terms
Payment is due within 14 days of invoice date unless otherwise agreed in writing. Recloud reserves the right to suspend services for accounts that are overdue.
Late Payment and Interest
All invoices are due on the date specified. Should any amount remain unpaid after the due date, interest will accrue on the outstanding balance at the South African Reserve Bank's repurchase rate plus 3.5% (three-and-a-half percent) per annum, calculated daily from the due date until the date of full payment. Recloud (Pty) Ltd reserves the right to recover all reasonable costs of collection, including attorney fees on an attorney-and-own client scale.
Equipment and Retention of Title
Ownership of any hardware or equipment supplied by Recloud remains with Recloud until paid for in full, despite delivery, installation or use. Where Recloud supplies or installs components into hardware already owned by the customer, including but not limited to memory, storage or processing upgrades, the value of those components remains payable in full regardless of installation. Where any hardware or equipment supplied by Recloud remains unpaid for in full, the customer must ensure it is returned to Recloud or its value settled before it leaves the customer's possession, including where allocated to a departing staff member, and upon termination of services or closure of the customer's business.
Cloud Services and Third-Party Subscriptions
Where Recloud establishes, provisions or administers any cloud service, subscription or licence on a customer's behalf using Recloud's own billing account, including but not limited to Microsoft 365 tenants, endpoint security, DNS filtering and remote monitoring platforms, Recloud is the contracting customer of record with the relevant vendor. Use of such services is granted under licence subject to these Terms and Conditions and full and timely payment. Where payment remains outstanding, Recloud may suspend, restrict or terminate access to any such service without liability for any resulting loss, damage or business interruption.
Intellectual Property
All content on this website including text, graphics, logos and images is the property of Recloud and is protected by applicable copyright laws. You may not reproduce, distribute or use any content from this website without prior written permission from Recloud.
IT Risk Report
The free IT Risk Report tool available on this website is provided for informational purposes only. The results are based on your own responses and do not constitute a professional IT audit or security assessment. Recloud makes no warranties regarding the accuracy or completeness of the results. By submitting the form at the end of the quiz you consent to Recloud contacting you to discuss your results.
Limitation of Liability
To the fullest extent permitted by law Recloud shall not be liable for any indirect, incidental or consequential loss or damage arising from your use of this website or our services. Our total liability in any matter arising from or related to these terms shall not exceed the amount paid by you for the relevant service.
Privacy
Your use of this website is also governed by our Privacy Policy, incorporated into these Terms and Conditions by reference. Read it at recloud.co.za/privacy-policy
Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from these terms shall be subject to the jurisdiction of the South African courts.
Changes to These Terms
Recloud reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of this website after changes are posted constitutes your acceptance of the revised terms.
Contact
If you have any questions about these Terms and Conditions please contact us at info@recloud.co.za or call 064 513 5788.