Skip to main content
Recloud IT services team working together

Our Services

Technology handled. Business protected.

We handle the technology so your attention stays exactly where it belongs, on growing your business.

The Process

How It Works

Getting started is straightforward. Here is what the process looks like from first conversation to fully managed.

01

We Have a Conversation

Tell us about your business, your current setup and what is frustrating you. No obligation, no sales pitch, just an honest conversation about where you are and where you want to be.

02

We Put Together a Proposal

We put together a clear proposal outlining exactly what we will do, what it covers and what it costs. No hidden fees and nothing you did not ask for.

03

We Get Everything Set Up

Once you are happy we handle the full onboarding. We deploy our tools, secure your environment, migrate what needs to be migrated and make sure everything is working properly before we sign off.

04

We Manage It Every Month

From that point your IT is our responsibility. We monitor, maintain, support and improve your environment every month so you never have to think about it again.

Our Services

Everything your business needs

Managed IT Support

Your team has a go-to person for every IT problem. We handle helpdesk support, troubleshooting, software issues and day-to-day technical questions so your staff are never stuck waiting. Most issues are resolved remotely without anyone needing to visit your office.

Remote Monitoring & Management

We install a small background tool on every managed device that keeps an eye on performance, storage, memory and security health around the clock. If something needs attention we know about it before it affects your team. Updates and patches are applied automatically on a schedule so nothing falls behind.

Microsoft 365

We manage your Microsoft 365 environment from start to finish. That includes setting up new users, managing licences, configuring Outlook, Teams, SharePoint and OneDrive and migrating your business from an old email server to Exchange Online. If you are already on Microsoft 365 we make sure it is set up correctly and that you are getting full value from what you are paying for.

Cybersecurity & Endpoint Protection

We protect your devices with enterprise-grade endpoint detection and response software that goes far beyond traditional antivirus. It monitors behaviour in real time, blocks malicious websites before they load and responds automatically to threats. Your staff are protected whether they are in the office or working remotely.

Email Security

Business email is the most common entry point for cybercriminals. We configure advanced spam and phishing filtering, set up safe links and attachment scanning and enforce multi-factor authentication across all accounts. We also make sure your domain has the correct records in place so criminals cannot send fake emails that appear to come from your business address.

Backup & Recovery

We design and manage backup solutions that cover your devices, your servers and your Microsoft 365 data including email, Teams and SharePoint. Backups are monitored daily and tested regularly so you know they will actually work when you need them. If something goes wrong you are back up and running quickly rather than starting from scratch.

Cloud Migration

Moving from an on-site server or old email system to the cloud is one of the most impactful changes a business can make. We plan and execute the full migration with minimal disruption to your team, handle all the technical steps and make sure everything is verified and working before we consider the job done.

Network & Infrastructure

We manage the network your business runs on including routers, switches, firewalls and wireless access points. A well-configured network is the foundation everything else depends on. We make sure it is secure, reliable and capable of supporting your team whether they are in the office or working remotely.

Help Desk Support

When something goes wrong your staff need help fast. Recloud provides responsive help desk support via email, WhatsApp and phone during business hours. Support requests are tracked through our platform so nothing gets lost and you always know the status of an open issue.

Industries We Serve

Specialised IT solutions for your industry

We work with businesses across a range of industries. Whatever your sector, the IT challenges are real and we know how to handle them.

Financial

We support financial services businesses with secure, compliant IT environments protecting sensitive client data, ensuring system availability and meeting the demands of a highly regulated industry.

Legal

Law firms depend on confidentiality and uptime. We provide secure document management, reliable remote access and IT infrastructure that keeps your practice running without interruption.

Logistics

Logistics operations can't afford downtime. We keep your systems, networks and communication tools running reliably so your team stays connected and your supply chain keeps moving.

Manufacturing

From shop floor to back office, we manage the IT infrastructure that keeps manufacturing operations efficient - including network reliability, endpoint security and support for operational technology environments.

Not limited to these sectors, we support businesses of all types

Partners & Ecosystems

Powering our solutions

Questions we hear a lot

Common IT questions answered by Recloud

Straight answers to the questions most business owners ask before getting started.

Contact Recloud for managed IT support in Cape Town

Stop managing IT problems. Start growing your business.

Hand over the IT headaches and get back to running your business. One conversation is all it takes.