What Good IT Onboarding Looks Like for a New Employee
A new employee's first day sets the tone for their entire experience. If their laptop is not ready and their accounts are not set up, that tone is frustration.
From the Blog
Practical advice, tips and insights to help Cape Town businesses get more from their technology.
A new employee's first day sets the tone for their entire experience. If their laptop is not ready and their accounts are not set up, that tone is frustration.
You can have the best firewalls and antivirus in the world. If one staff member clicks the wrong link, none of it matters.
The 3-2-1 rule is the simplest way to think about backup. Three copies, two types of storage, one offsite. Most businesses do not come close.
Your business is paying for Microsoft Teams but half your team still uses email for everything and the other half uses WhatsApp. Here is how to change that.
Most business owners never review their IT setup unless something breaks. An annual check takes an hour and can prevent problems that cost far more.
Free tools feel like a smart saving but the hidden costs of consumer software in a business environment add up fast. Here is what you are actually paying.
Microsoft 365 has more plans than most people can keep track of. Here is a plain-language breakdown of what each one includes and how to avoid paying for things you do not need.
Most business owners assume their insurance covers cyber incidents. In most cases it does not, and finding out after an attack is the worst time to discover the gap.
Your staff are probably using apps and tools you do not know about. That is shadow IT, and it creates security and compliance risks that most business owners are completely unaware of.
Most businesses have some form of backup but very few have an actual plan for what happens when everything goes wrong at once. That gap can be the difference between a bad week and closing your doors.
Choosing the wrong IT provider can cost you more than choosing none at all. Here is what to look for, what to avoid and what questions to ask before signing anything.
Emailing files back and forth creates version chaos, fills up mailboxes and puts sensitive documents in places they should not be. SharePoint solves all of it.
A data breach does not just cost you data. It costs you money, clients, reputation and potentially your business. Here is what the real numbers look like.
When someone leaves your business, their access to your systems should end immediately. In most small businesses it does not, and that creates real risk.
OneDrive syncs your files to the cloud but that is not the same as having a backup. If you are relying on it as your only protection, you are more exposed than you think.
Holding onto old computers feels like saving money until you add up the lost productivity, repair costs and security risks. Here is how to know when it is time to replace them.
If you are paying for managed IT and the only time you hear from your provider is when something breaks, you are not getting what you are paying for.
Ransomware can shut your business down in minutes. What you do in the first hour determines whether you recover quickly or lose everything.
Hybrid working is no longer a temporary arrangement. If your team splits time between the office and home, your IT setup needs to support both without compromising security or productivity.
Windows Defender is free and built in. So do you still need to pay for antivirus? For a business, the answer is more nuanced than you might expect.
Your internet connection is the backbone of your business IT. Choosing the wrong one or relying on a single link with no backup plan can cost you more than you think.
POPIA is not just a legal box to tick. If your business collects any personal information, your IT setup plays a direct role in whether you are compliant or exposed.
If you have ever used Gmail or Zoom, you have already used SaaS. Here is what it means for your business and why tools like Microsoft 365 could change how your team works.
Most businesses do not know they have been hacked until it is too late. Here are the warning signs to watch for and what to do if you suspect a breach.
Weak passwords are still one of the biggest security risks for small businesses. Here is what good password hygiene looks like and why it matters.
It is one of the most common things we hear from small business owners. My business is too small to need managed IT. We only have a few staff. Here is why that thinking could be putting your business at risk.
One of the first questions most business owners ask when looking into managed IT support is a simple one. How much does it cost?
Most business owners do not think much about how their email works behind the scenes. But the way your email is set up has a direct impact on how secure your data is.
Phishing emails are the most common way cybercriminals get into business systems. They do not need to hack through firewalls or crack passwords if they can simply trick one of your staff.
When your systems go down, the frustration is immediate. Your staff cannot work, your clients cannot reach you and everything stops.
If you have been looking into getting help with your business IT, you have probably come across two terms. IT support and managed IT services.
If your business is still running email through a local server, using different tools for different tasks or struggling to keep your team connected, Microsoft 365 is worth a serious look.
MSP stands for Managed Services Provider but not all MSPs are the same. Here is what to look for and what questions to ask before signing up.
Cape Town businesses face unique IT challenges that most generic advice does not cover. Here is what you are up against and how managed IT helps.
Technology should make your business run better, not slower. But for many businesses, IT has quietly become a source of frustration, inefficiency and risk.
You have probably heard the term cloud migration more than once in recent years. But if you are not sure what it actually means or whether it applies to your business, you are not alone.
Cybercrime is no longer something that only happens to large corporations or overseas companies. Businesses of all sizes in South Africa are being targeted.
Ask most business owners whether they back up their data and the answer is usually yes. Ask them when last they tested that backup and the answer often becomes far less certain.